Fast AI.
Broken Flow.
The AI is fast. The flow isn't — because broken processes and bad data block every handoff. That delay is the Silo Tax, and it's quietly eating your AI Return of Investment and slowing down your business.
AI Stuck in Your Old Bottlenecks
AI doesn’t fix your slow process—it just inherits it. Instead of speeding up your , Lead-to-Order Cycle it gets stuck chasing the same messy data and broken handoffs your team always faced. The real drag isn’t the tech —it’s the friction you never measure..
Nobody can tell you yet—end-to-end Lead-to-Cash has never been tested by industry, with real teams and real data. The split below is the industry's best guess. Lab02 turns that guessing into measured fact—by industry.
- Packing and shipping
- Engineering to spec
- Building and assembling
- Final quality checks
- Manual handovers and fixes
- Untangling data messes
- Re-enter same data
- Wait in queues
Think it's a small tax? Let's see your total.
Why nobody can hand you this playbook yet
More than 80% of companies that put GenAI into their value chain — chasing shorter cycle times, lower error rates, fatter margins — get no measurable return; MIT puts the figure at 95% (MIT NANDA, 2025). The cause isn’t the models. EY finds the real barrier is wiring AI into existing processes — it demands process re-engineering and continuous, governed data flow (EY, 2025). Nobody has done that work in the open. Lab 02 does.
Tested on one desk — never across the chain
Every study measures GenAI on an isolated task. None has tested where the value-chain gains actually live: inside a Lead-to-Cash process harmonized end to end, across business units and subsidiaries. Lab 02 runs it on the un-siloed chain — the only place cycle time, error rate and margin really move.
Your backbone is chosen by who sells it
Which systems should carry GenAI? Today a system integrator steers you to the vendors it holds contracts and capacity with — not the best fit for your business, and never an open search for a better answer. Lab 02 is vendor-neutral and pre-registered, so the operational backbone is chosen on evidence, not commissions.
Bolt-on AI just automates the bottleneck
The jobs debate rages — but nobody has redesigned the process for GenAI or built the governed data layer it needs to work. Bolt it onto broken handoffs and dirty data and you automate the problem: not faster, just costlier. Lab 02 rebuilds the process and the data so GenAI runs free, not caged.
Old models always miss a pillar
Proven change models exist — but there’s always one pillar missing: sometimes Data, sometimes People, sometimes Culture. Lab02 puts every pillar to the test — People, Architecture, Routines, Culture, and Data — so you finally see what your transformation is really standing on.
Stop guessing. Start measuring what actually moves cycle time, error rate and margin — the truth your value chain has never been given.
MIT NANDA. (2025). The GenAI divide: State of AI in business 2025. Massachusetts Institute of Technology, Project NANDA. · Ernst & Young. (2025). EY AI Pulse Survey & Responsible AI insights. EY US.
The bets behind Lab 02 — and why process and data aren't optional
We don't guess. Five research questions, pre-registered on OSF as directional hypotheses and built to be broken, not just confirmed. Track each bet: the stall we see in the field, the two things we think break it, and why — if none can be disproven — redesigning the process and unifying the data stops being a project and becomes mission-critical.
Lab 02, Unfiltered: From Idea to Proof
We show our work — every stage, every decision. Follow the story from the first hypothesis toward the field test, and see exactly how Lab 02 will deliver proof you can trust.
Does redesigning the process — on unified data — actually move lead-to-cash speed? We run a traditional siloed process head-to-head against an end-to-end redesign, and watch what it does to cycle time.
Lab 02 is where most lose their grip
Lab01 got you to base camp—Lab02 is where the real danger starts. On Westerman’s risk slope, Level 2 is the dead zone: most companies stall or slide back. Digital transformation isn’t a switch—it’s a steep, exposed climb. The rewards get bigger, but so do the risks. Survive Level 2, and you earn real competitive advantage. Hover or tap tap to see why most slip—and what it takes to summit.
Lab02 isn’t theory — it’s your playbook.
We’re building three breakthrough tools to break silos, fix your data, and finally make end-to-end GenAI a reality. The fourth? That’s what Lab02 will reveal—because in the risk zone, the real answers are found, not guessed.
L2C Reference Process Atlas
Peer-reviewed, industry-specific blueprints with live data and GenAI touchpoints. Download, adapt, and act—no paywall, no guesswork.
GenAI Integration Decision Map
No more guessing where to plug in GenAI. This tool shows you exactly where GenAI will move the needle—complete with confidence levels, not hype..
Job Transformation Forecaster
See which roles change, how, and where. Forecasts role shifts and future skills, so you can get ahead—before disruption hits.
Level 2 isn’t a checkpoint—it’s the danger zone. Crack it now, and you’re not just talking transformation—you’re outpacing the 80% who stall out.
Tools ship to partners first — immediately after the field study validates what actually works. Partners get the edge before anyone else: GenAI optimized process blueprints, higher data quality, and clear proof of readiness for the next GenAI leap. Want that advantage on your side? Become a partner now →
Stop paying a tax
you never agreed to.
Put your team in the only field study that exposes the real cost of siloed AI — and walk away armed to slash it.